IsMyFlux
IsMyFlux offers OmniChannel interaction with your customers through our Contact Center platforms: 360 OmniCanal or IsMyContact.
IsMyFlux your Virtual Agent.
Benefits
Agile Operation
IsMyFlux normalizes the interactions with your clients or prospects so that they can obtain information or interact in a clear, simplified and timely manner by an agent. In accordance with the “Agile” methodology.
Timely information
IsMyFlux offers interaction with your company's databases. If the database is normalized, IsMyFlux will deliver the specific information requested by the client or contact. Customers or contacts must be authenticated, in the same flow or through an external means of communication such as email, SMS, among others.
Smart Interaction
IsMyFlux offers a comfortable interaction with the IsMyFlux Bot, since it displays the information options of interest to them. The customer or contact feels that they are being served in a personalized and intelligent way.
