Create strategic and personalized customer service flows that not only optimize the user experience, but also enhance the fulfillment of corporate objectives, boosting operational efficiency and strengthening the connection between the brand and its customers. 

 

 

 

Customized solution that adapts to the specific requirements of each company, aimed at improving the customer service experience of their end customers. It is applicable to different areas such as sales, customer service, collection management, logistics services and operations in general.

 

Optimizes the time and productivity of personnel assigned to customer service, by enabling the management of interactions in an omnichannel environment (WhatsApp, Telegram, email, SMS, among others). In addition, it facilitates integration with virtual assistants based on artificial intelligence and with the company's internal applications (APIs) and databases.

 

Provides key information for strategic decision making. All interactions that MyFlux AI performs with end customers can be consulted by supervisory areas through real-time and historical reports, providing valuable feedback on the operation and allowing the implementation of corrective actions in a timely manner.